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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

How should I select a Heating, Ventilation and Air Conditioning Contractor?

Always ask for references. Pay special attention to a contractor’s ability to diagnose and solve service and installation problems. Technicians should be professional and courteous, come prepared and arrive on time. The company should be licensed and bonded. For your convenience and to provide you with more direct access to management, your service company should be locally-owned and operated.
For a depiction of the model service technician, please click here.

How often should I have my heating and cooling systems serviced?

It is advisable to have your system checked once in the Fall to check your heating system and initiate the humidifier. Similarly, you should service your cooling system and shut down your humidifier in the Spring.

What are the advantages of Planned Maintenance Service Agreements?

Planned Maintenance helps identify failing parts prior to failure. This will minimize the possibilities of equipment failure. In addition, it may minimize more costly repairs due to failure of a less expensive component. Well-tuned heating and cooling systems will maximize the efficiency of the equipment.

What should a homeowner look for to determine if their HVAC system is functioning properly?

If you are not able to reach a set temperature, your system may not be functioning properly. Please contact a heating and cooling specialist who can assist you with a unit that is not functioning properly.

What forms of payment does Argent accept?

All major credit cards.